Patient Advice and Liaison Services – PALS

 

About

Patient Advice and Liaison Services, also known as PALS, are a free and confidential hospital service that are a point of contact for patients and their families.

 

PALS can help you with

 

  • Advice and information

  • Feedback – give comments, suggestions and thanks

  • Advice on how to make a formal complaint

 

Each NHS Trust has its own PALS service, you can find out which Trust your hospital is a part of by looking at your NHS appointment letter.

 

 

Contacts

 

Royal Cornwall Hospitals Trust

Patient and Family Experience Team 

01872 252793 

rcht.patientexperience@nhs.net 

 

Royal Cornwall Hospitals NHS Trust

Treliske

Truro

Cornwall

TR1 3LJ

 

For further information visit website:  https://www.royalcornwall.nhs.uk/get-in-touch/

 

Cornwall Partnership Foundation Trust 

Patient Advice and Liaison Service

01208 834620 

cpn-tr.palscft@nhs.net

 

PALS Office
Cornwall Partnership NHS Foundation Trust
Room 11
Banham House
Bodmin Hospital
PL31 2QT

 

For further information visit website:  https://www.cornwallft.nhs.uk/patient-advice-and-liaison-service

 

University Hospitals Plymouth

Patient Advice and Liaison Service

01752 439884

Plh-tr.PALS@nhs.net

 

Patient Advice & Liaison Service

Patient Services Office

Level 7, Derriford Hospital

Plymouth

PL6 8DH

 

For further information visit website:  https://www.plymouthhospitals.nhs.uk/pals

 

University Hospitals Bristol NHS Foundation Trust 

Patient support and complaints team

Tel: 0117 342 1050

Email: PSCT@unbristol@nhs.UK

Post:  University Hospitals Bristol NHS Foundations Trust, Patient Support and Complaints team, A201, Welcome Centre, Bristol Royal Infirmary, Upper Maudlin Street, Bristol BS2 8HW

 

http://www.uhbristol.nhs.uk/patients-and-visitors/support-for-patients/patient-support-and-complaints/

 

 

Great Ormond Street Hospital

The Pals Office is located in the main reception area. 

Tel:  020 7829 7862 

Email: pals@gosh.nhs.uk

 

Children and Family Services

Council of the Isles of Scilly

Carn Gwaval Wellbeing Centre

St Mary's

Isles of Scilly

TR21 0NA

Telephone: 01720 424490

Email: localofferscilly@scilly.gov.uk