News & Updates
Council of the Isles of Scilly Support
If you are a resident on the Isles of Scilly and are struggling with understanding or paying your utility bills Contact Energy Awareness Advisor, Rachel Guy. You can contact Rachel Guy on email@example.com or telephone: 0300 1234 105.
Council Tax Payment Assistance - Any customers having difficulties with council tax payment should call 0300 1234 105 (option 2) to discuss their account as there are a number of things the council can do to help. If your income has been reduced as a result of the Coronavirus outbreak you may be able to claim additional help through the Isles of Scilly Council Tax Reduction Scheme.
Test and Trace Support Payment
If you have tested positive for Covid-19 or have been in close contact with someone who has tested positive, you may be entitled to a Test and Trace Support Payment of £500.
This is for residents on lower incomes who cannot work from home and have lost income as a result. Self-isolation is a legal duty for all those who test positive for coronavirus or are identified by NHS Test and Trace as a close contact.
To find out more click here.
Council of the Isles of Scilly in partnership with Charities - Hardship Fund
If you are struggling financially the hardship Fund may be able to help you. Contact at:
Matt Davis - 01720 424 454 / 07810 881 381
Rachel Guy - 01720 424 441/ 07385 262 698
Jen Woodcock - 01720 424 483 / 07917 198 334
Information from Government:
This guidance brings together sources of information about the main risks children may be particularly vulnerable to during the coronavirus (COVID-19) pandemic and signposts you to help and support available.
Safeguarding is everyone's business No child or adult should be made to feel unsafe. Everyone has the right to be safe from harm and abuse. All of us have a role to play in safeguarding, never more so than during COVID-19. Download the leaflet for information leaflet here
Government information offering support for the bereaved can be found here.
Department for Work and Pensions - Employment and Benefits Support
Information from the Department for Work and Pensions on Employment and Benefit Support during Covid-19 can be found at:
Take Note: Universal Credit are not taking any calls at this time due to the increased demand, but are instead contacting the applicants directly. They ask applicants to be as patient as they can be and be reassured that one of the Universal Credit team will contact them in turn.
Keeping Children Safe - Staying home alone
The NSPCC has information and advice to help you decide when your child is ready to be left alone and how to keep them safe when you aren't there.
Sleep is a really essential part of our day. It is often overlooked until you don’t get enough!
Sleep routines, difficulties falling asleep or staying asleep, are they an early riser?
Sleep can pose difficulties at any age, from pre-schoolers to teenagers.
Child sleep problems cannot be viewed in isolation but always within the family context
I am a 0-19 Community Nurse, based on the Isles of Scilly. I work as part of the Health Visiting (0-5 years old) and School Nursing (5-19 years old) team and have completed a level 5 Paediatric Sleep Training for Professional’s course and would be happy to complete a sleep assessment with your family.
We would need to have a chat on the telephone and then I will give you a sleep assessment form to complete, in order to understand your problem and concerns.
We would then need to arrange a 1 hour appointment to discuss the best way forward.
Support with sleep is available to all families as part of the Health Visitor/ School Nurse offer.
We can discuss whether I can support your family with some basic interventions or whether you might require some more specialist support.
You can call Paula Wilkins: 07827 284 105 or the general Health Visitor/School Nurse Advice line: 01872 322779
A podcast and information about communicating as a family during covid-19 can be found here. (Please note: this was produced for families of key workers communicating with their children but the information is relevant to easing of lockdown restrictions).
Top tips to support children and young people with their worries and anxieties
Emerging Minds has published on some top tips on how to support children and young people with their worries and anxieties. Further information can be found their website Emerging Minds
Extra Mental Health Support for Pupils and Teachers
To find out more about the government's plans for extra online resources and charity grants to help schools and colleges respond to the impact of coronavirus on mental health and wellbeing click here.
During the restrictions of Covid 19, the Local Authority are working with the NHS Kernow Clinical Commissioning Group (CCG) to ensure that referrals and screening for children and young people continue to take place. Services are conducting online consultations until therapists can see children face-to-face.
Please find the information here
CAMHS (Children and Adolescents Mental Health Services) Update
For information on support from CAMHS during Covid-19 please download PDF here
Sleep Covid infographic
5 pieces of advice about sleeplessness and insomnia for all ages from Hunrosa, the Cornish sleep experts. Whilst we are socially isolating and keeping ourselves safe, a good night's sleep will support our physical and mental health. Download this infographic Here
NHS 24/7 Helpline
To talk to someone about your mental wellbeing you can call the 24/7 NHS mental health telephone support, advice and triage help line - 0800 038 5300. Support is available to anyone, regardless of age, all day every day. If you or someone you know feels they need to access urgent mental health support, they will listen to you and asses how best to help.
Guidance on supporting children and young people with mental health is available on the government website.
Free online parenting courses
Four free online parenting courses have been launched for families across Cornwall and the Isles of Scilly. The courses have been created by the Solihull Approach and they focus on supporting the relationships between parents, grandparents, and/or carers and their children by improving emotional health and wellbeing.
Rachel Wigglesworth, Cornwall Council’s interim director of Public Health, said: “The courses, which have been developed by registered professionals and parents, provide a wealth of information for parents, grandparents and carers about pregnancy and birth, the development of the brain alongside the emotional development of the baby right up until their 19th birthday.”
Funding for this has been provided by Local Maternity Systems from across Cornwall, the Isles of Scilly and Devon, which is made up of representatives from across health and care including Cornwall Council’s Public Health and NHS Kernow Clinical Commissioning Group.
The partnership also includes doctors and midwives from Royal Cornwall Hospitals Trust, Cornwall Partnership NHS Foundation Trust and volunteers from the Maternity Voices Partnership.
Dr Lynette Rentoul, consultant child psychiatrist, said: “We know that parenting is the biggest factor in determining children’s wellbeing and development. The Solihull Approach parenting programme has proved itself to be a highly successful and practical approach to support parent’s understanding of, and connection with their babies and children. It not only plays a vital role in ensuring children have a good start in life, it also enhances the joy, wonder and pride that parents and children can find in each other.”
Trudie Roberts, LMS Midwife for Cornwall and IOS at Royal Cornwall Hospitals Trust, said: “We want babies to have the very best start in life, for their parents to feel supported when they use our services and once they leave the maternity care we want that experience to continue. The free online courses do just that, providing easy to access practical support at any time of the day which will help shape babies long-term resilience and mental health and wellbeing throughout their lifetime.”
Access to the free online courses is available at www.inourplace.co.uk using the code TAMAR, which provides lifetime access.
The courses are available in different languages including Urdu, Polish, Chinese, Bulgarian and Arabic.
Links to organisations that can offer support and information:
Universal Credit Helpline – 0800 012 1331
Citizens Advice Line – 03444 111 444
Council for Disabled Children New Email Inbox for Coronavirus Related Questions
The email inbox CDCquestions@ncb.org.uk, provides parent/carers, families of children and young people with SEND, professionals and practitioners the opportunity to ask questions about how Coronavirus will impact on children and young people with SEND as well as other questions relating to the impact on families; the education, health, social care sectors; and the voluntary and community sector.
The Council for Disabled Children also has a COVID-19 Support and Guidance Resource web page which you can find here.
People Hub is a new service for anyone who is:
Currently employed but worried about what their employer is telling them
Currently employed, but about to be furloughed or made redundant
Looking to retrain or develop new skills
Self-employed and in need of guidance
Unemployed and wondering what options are still open to them
People Hub can support Isles of Scilly residents with practical support and signposting.
The phone lines are open Mon-Fri 10-5 on 0333 0150699.
Visit website for further details www.ciosgrowthhub.com/peoplehub
For anyone who needs specific help with looking for work locally e.g. careers advice or how to write a CV or job application please contact Trish Peacock at firstname.lastname@example.org.