News & Updates

To keep up-to-date with Children’s Services news and useful information

 

We have information and resources on all sorts of topics such as sleep, bereavement, support organisations, financial support, safety online, mental wellbeing and more on this website and how to access services. 

 

If you are looking for information or have a question, please get in touch with us.

 
Hunrosa Sleep takeaway cards

NHS Kernow have launched a new service, to help sleep deprived parents and children and young people who are struggling to get a good night’s kip.

NHS Kernow have teamed up with sleep experts Hunrosa, which means ‘to sleep’ in Cornish, to create a series of cards containing advice and behavioural sleep strategies for parents, young people and young adults to ensure everyone gets a good night’s sleep. There’s advice for professionals and schools too.

For further information visit NHS Kernow website:  www.kernowccg.nhs.uk/nhs-support-for-the-sleep-deprived

You can download the cards on the Hunrosa website: www.hunrosa.co.uk/resources

 
National Debt Helpline - Breathing Space​

Breathing space is a government scheme which is designed to give you time to receive debt advice and find a solution to sort out your debt problems. There are two kinds of breathing space.

  • Standard breathing space is where most creditors will have to stop collection and enforcement of your debts. Creditors will also have to freeze interest and charges on any eligible debts. 

  • Mental health crisis breathing space can provide extra protection for people who are receiving mental health crisis treatment. 

Visit Breathing Space on the National Debt Helpline website

Council of the Isles of Scilly Support

If you are a resident on the Isles of Scilly and are struggling with understanding or paying your utility bills Contact Energy Awareness Advisor, Rachel Guy. You can contact Rachel Guy on housing@scilly.gov.uk or telephone: 0300 1234 105​.

Council Tax Payment Assistance - Any customers having difficulties with council tax payment should call 0300 1234 105 (option 2) to discuss their account as there are a number of things the council can do to help. If your income has been reduced as a result of the Coronavirus outbreak you may be able to claim additional help through the Isles of Scilly Council Tax Reduction Scheme.

Council of the Isles of Scilly in partnership with Charities - Hardship Fund

If you are struggling financially the hardship Fund may be able to help you. Contact at:

  • Matt Davis - 01720 424 454 / 07810 881 381

  • Rachel Guy - 01720 424 441/ 07385 262 698

  • Jen Woodcock - 07719 996895

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National Debt Helpline - Breathing Space​

Breathing space is a government scheme which is designed to give you time to receive debt advice and find a solution to sort out your debt problems. There are two kinds of breathing space.

  • Standard breathing space is where most creditors will have to stop collection and enforcement of your debts. Creditors will also have to freeze interest and charges on any eligible debts. 

  • Mental health crisis breathing space can provide extra protection for people who are receiving mental health crisis treatment. 

Visit Breathing Space on the National Debt Helpline website

Isles of Scilly Inclusion Charter

The Council’s Children’s Services team have worked with local parents and children as well as the school, early years providers and social care to produce an Inclusion Charter aimed at developing an inclusive culture and improving services for children and young people with special educational needs and disabilities on the islands.

Please download a PDF of the Isles of Scilly Inclusion Charter and for further information continue reading below.

The Charter is the culmination of a process starting in April 2019, when the Rotherham Genuine Partnerships team from the National Alliance for Partnership Working visited Scilly. Events were held community wide with education, early  years, health, social care, young people, parents and the voluntary sector to develop our own locally agreed and understood approach to inclusion and partnership working using the ‘Four Cornerstones’ of inclusive practice and coproduction which are:

  • Welcome and care

  • Value and include

  • Communicate

  • Work in partnership

​​

The Charter will be used to ensure that families, parents, carers, children and young people are fully involved in all strategic decisions that affect their lives and that inclusion is at the heart of our community as a human right which embraces all people irrespective of race, gender, disability, or other attributes which can be perceived as different.

The Council and the Isles of Scilly Parent Carer Forum are looking forward to the Rotherham Team’s return to Scilly in April 2022, when we will be reviewing how well the Four Cornerstones of Co-production and Inclusive practice are now embedded in partnerships within the community of Scilly and identify next steps in collaboration with our partners and families.

Tracy Smith, Strategic Lead, Isles of Scilly Parent Carers Forum, said:

"the Isles of Scilly Parent Carer Forum worked with our members and colleagues from school, children's services and adult social care to co-produce the Charter of how we will work together, with our children and young people and their families at the heart of all discussion and decision.”

Councillor Joel Williams, Lead Member Children and Young People, commented:

“I’m delighted that partners have worked collaboratively to produce our Isles of Scilly Inclusion Charter. It is a real demonstration that all stakeholders have the right to be heard and valued equally. I believe it is an important document for improving our culture of inclusion and strengthening outcomes for children, young people and families.”

 
Information from Government:

www.gov.uk/government/publications/coronavirus-covid-19-keeping-children-safe-from-abuse-and-harm/advice-to-parents-and-carers-on-keeping-children-safe-from-abuse-and-harm  

This guidance brings together sources of information about the main risks children may be particularly vulnerable to during the coronavirus (COVID-19) pandemic and signposts you to help and support available. 

Safeguarding is everyone's business  No child or adult should be made to feel unsafe.  Everyone has the right to be safe from harm and abuse.  All of us have a role to play in safeguarding, never more so than during COVID-19.  Download the PDF of leaflet Safeguarding is everyone's business

 

Government information offering support for the bereaved can be found on Gov.uk website:  www.gov.uk/government/publications/support-for-the-bereaved

Department for Work and Pensions - Employment and Benefits Support

Information from the Department for Work and Pensions on Employment and Benefit Support during Covid-19 can be found at:

 www.understandinguniversalcredit.gov.uk/employment-and-benefits-support/

Keeping Safe:

 

Keeping Children Safe - Staying home alone

The NSPCC has information and advice to help you decide when your child is ready to be left alone and how to keep them safe when you aren't there.

 

www.nspcc.org.uk/keeping-children-safe/in-the-home/home-alone

Chidren and young people independent domestic abuse advocacy

Health:

NHS 24/7 Helpline

To talk to someone about your mental wellbeing you can call the 24/7 NHS mental health telephone support, advice and triage help line - 0800 038 5300. Support is available to anyone, regardless of age, all day every day. If you or someone you know feels they need to access urgent mental health support, they will listen to you and asses how best to help.

Guidance on supporting children and young people with mental health is available on the government website.

A podcast and information about communicating as a family during covid-19 can be found here. (Please note: this was produced for families of key workers communicating with their children but the information is relevant to easing of lockdown restrictions).

Top tips to support children and young people with their worries and anxieties

Emerging Minds has published on some top tips on how to support children and young people with their worries and anxieties.  Further information can be found their website Emerging Minds

 

Support:

Links to organisations that can offer support and information:

 

www.moneysavingexpert.com/news/2020/03/uk-coronavirus-help-and-your-rights/

 

www.moneysavingexpert.com/credit-cards/mental-health-guide/

 

www.gov.uk/government/publications/support-for-those-affected-by-covid-19/

 

www.citizensadvicecornwall.org.uk/

 

www.moneyadviceservice.org.uk/en/articles/universal-credit-an-introduction

 

www.businesssupport.gov.uk/

Helplines:

Universal Credit Helpline – 0800 012 1331

Citizens Advice Line – 03444 111 444

People Hub

People Hub advisers provide free confidential advice and support regarding work, employment, and training

 

The People Hub is for anyone in Cornwall and the Isles of Scilly who need support and advice because:

  • You are unemployed an wondering what options are open to you

  • You are out of work and looking to retrain or develop new skills

  • You have recently been made redundant and want to get back into work or training

  • You are looking for help with moving forward but aren't sure what support is out there

The phone lines are open Monday - Friday 9am - 4pm on 0333 0150699.

Visit website for further details www.ciosgrowthhub.com/peoplehub

 

You can find out more on FacebookTwitter 

 

Lifelong Learning

For anyone who needs specific help with looking for work locally e.g. careers advice or how to write a CV or job application please contact Trish Peacock at Lifelong Learning email: trish.peacock@scilly.gov.uk.