Family Information


We are here to support you in these challenging times, we are however working differently.  If you need support, have a question or want information please get in touch with one of the team.

How to contact us:

Children's Social Care:  If you need to speak to a social worker please ring Sam Hillman 07825 313 550 / 01720 404562, or Lynn Plummer 01720 424481 - calls will be forwarded.

As usual for out of hours calls please ring 01720 422 699 and ask the children’s duty social worker to ring you back.

Children’s Social Care are providing the same service but contact may be socially distanced or virtual.  Any safeguarding issues will be dealt with safely by the use of PPE where needed.


The Early Years Team can be contacted by email:

SEND & Inclusion Helen McGuinness is available to support with any questions or concerns relating to children's SEND and inclusion via telephone, email, Microsoft Teams calls or a preferred method of communication in consultation with each family.

Helen McGuinness Tel: 07483 318137   Email:

The Local Offer Family Information and Access Assistants are keeping the Local Offer up to date and ensuring our families with SEND and disabilities have the information they need.  If you are looking for information or have a question please contact.


We have put together a handy guide - Please download here  

To keep up-to-date with Children’s Services and for Information

  • For Isles of Scilly children and families our Family Scilly website provides information, resources and advice.

  • For children, young people with SEND and their and families our Local offer is available. 

  • Keep up-to-date with latest activities on the Islands.


We have useful information and resources on all sorts of topics such as sleep, bereavement, support organisations, financial support, safety online, mental wellbeing you might find useful on this website.  If you are looking for information or have a question, please get in touch with us using the contact details above.


Local Offer Scilly

Local Offer Scilly is a website providing  information about the available provision to children and young people with Special Educational Needs and Disabilities (SEND) and their families on the Isles of Scilly

Family Scilly


Welcome to Family Scilly an information resource for you and your family. 


With tips and advice, where to go for support and how to access services.

If you can't find the information you are looking for please contact us.

Notice Board

Has your situation Changed_updated.png
Healthy start image 4 - 02.2021.jpg
Local Offer Scilly 2.png
Chatty Cafe.PNG
Dave the dog.png
open University course.PNG
play park.PNG
Cornwall Bereavement Network.png
Psychological First Aid Training for those supporting children and young people affected by COVID-19

Those completing the training will be equipped to better identify those children that are in distress and provide support to help them feel safe, connected and able to take steps to help themselves during the pandemic or other crisis situations.


It is available for all frontline workers such as teachers, health and social workers, charity and community volunteers and anyone who cares for or is regularly in contact with children and young people aged up to 25, including parents and caregivers. It is free, takes about three hours to complete (split into three sessions that the learner can complete at their own pace) and no previous qualifications are required. For more information visit

Psychological fist aid.PNG
public health England 2.PNG
NHS mental health tel.png
Home Start Logo.png
Library April 12th.png
Citizen's Advice.jpg

A series of podcasts from Cornwall Council offering hints, tips and insight into topics such as routines, moving school, the teenage brain, sensory overload and much more. To find out more visit the Support for Cornwall website

General SHR.JPG
C&YP Independent domestic abuse advocacy
SENsational Scilly June21 - slide.png

Further information available in News & Updates



During Coronavirus (Covid - 19)


Family Health Team

During this current Covid-19 lockdown period, beginning January 2021, the family health team have been advised to reduce face to face contacts, including home visits unless there is an urgent need to be seen.  All new births will continue to be seen and followed-up as required and one of the team will be available at the Children’s Services session on a Thursday from 11-12 each week (please see Children’s Services 0-25 Facebook information re venue and booking).  They continue to be available by phone and can arrange video contact via Microsoft Teams.  

The Health Visitor is available by Tel:  07483 351147 

The School Nurse 0-19 is available by Tel:  07827 284105 10am - 3pm Monday to Friday

or you can contact the Advice Line: 01872 322779

Covid-19 Health Offer

During the restrictions of Covid 19, the Local Authority are working with the NHS Kernow Clinical Commissioning Group (CCG) to ensure that referrals and screening for children and young people continue to take place. Services are continuing to offer consultations by video or telephone wherever possible; but where necessary via face-to-face consultations. This is to ensure safety and minimise the spread of Covid-19. This may be subject to change if further lockdown measures occur. Please visit the Specialist Health Service area of the website for further information.

Useful contact details for services:

Children’s NHS Speech and Language Therapy

Telephone: 01208 834488. 

NHS Children’s Community Therapy Services


Telephone: 01872 254  514

NHS Autism Diagnostic Assessments 


Telephone  01872 221 406


ASDAT (Autism Spectrum Disorder Assessment Team) continues to run online parent information sessions.  The team will cover the assessment process and take any questions during this event.  Any parents interested in joining an online information session should contact Children's Services Business Support Team who can provide you with the joining details. Please email:

If your child / young person was awaiting a referral from the School prior to the Covid-19 lockdown, please contact Rebecca Streeter, School SENDCO at  or call the School on 01720 424850.  

If you require any further information please email us on: 

Helpful Advice for Parents During the Covid-19 pandemic 

Can be downloaded here

Covid Vaccine Guidance pathway for those with a Learning Disability

Please download PDF for NHS Covid Vaccine pathway and document links

If assistance is needed, at any stage, please contact the Primary Care Liaison Nurse team for adults with a learning disability;

Easy Read Managing Anxiety at Home 

Can be downloaded here


Managing Anxiety

A podcast and information about communicating as a family during covid-19 can be found here(Please note: this was produced for families of key workers communicating with their children but the information is relevant to easing of lockdown restrictions).

Advice on how to manage anxiety related to Covid-19 from the Senior Mental Health Nurse for the Isles of Scilly can be found here

Department of Health & Social Care and the Department For Education changes in the law to Education Health Care Plans  letter

A letter from the government departments to children  and young people with special educational needs and disabilities (SEND), their parents/carers and families, and others who support them about temporary changes in the law regarding Health and Care Plans during COVID-19 can be found here.

Department for Education SEN letter

Letter from the Department For Education (DfE) regarding children and young people with Special Educational Needs and Disabilities and the Coronavirus can be found here

A guide for Parents and Carers - how to stay safe online

Can be downloaded here